Privacy Policy

Last updated: June 9, 2025

This Privacy Policy describes how Oshwal Relief & Education Board ("we", "us", or "our") collects, uses, and protects your personal data when you use the Oshwal Academy mobile application (the "App") and our website at https://oerb.org/.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Data We Collect

We collect the following types of data:

• Personal Identification Information: Name and Email address.
• Device Information: Device model, operating system version, and unique device identifiers for push notification functionality.
• Usage Data: App interactions and feature usage to improve our services.

2. How We Use Your Data

We use the collected data for the following purposes:

• To provide and maintain the App's core functionality (student reports, timetables, messages).
• To authenticate users and secure their accounts.
• To send push notifications about important updates (via Firebase Cloud Messaging).
• To improve the App based on usage patterns and feedback.
• To comply with legal obligations.

3. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), secure token-based authentication, and restricted access to personal data.

4. Sharing Data with Third Parties

We do not sell, trade, or rent your personal data to third parties. We may share data only:

• With service providers who assist us in operating the App (e.g., Firebase for push notifications, Google Play Services).
• When required by law or to protect our legal rights.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Withdraw consent at any time where we rely on your consent to process your data.

To exercise any of these rights, please contact us at: sms@oerb.org.

7. Children's Privacy

The App is used by parents/guardians to access their children's academic information. We do not knowingly collect personal data from children under 13 without parental consent. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: sms@oerb.org
• Website: https://oerb.org/
• Organization: Oshwal Relief & Education Board